Does one need to advise the Insurer if the geyser is installed outside ie. attached to the wall and not…
Category: Videos
Q&A 14 – When should one change the Pressure Relief Valve (PRV)?
When replacing a 7/8/9 year burst geyser would you as a precaution also change the PRV that is still going…
Q&A 15 – Please explain the flushing of a geyser, when and why this would be done?
In this morning’s webinar the flushing of geysers was briefly mentioned, but not explained.Could you please explain when this will…
Q&A 16 – Who do you ask for the stainless option?
The call centre or the plumber and what is the premium for that choice?
Q&A 17 – The difference between Body Corporate and HOA in terms of geyser cover.
How does insurance typically differ between a Body Corporate and an HOA with regards to geysers?
Q&A 18 – Must excess be paid up front to a plumber?
Please discuss the impact of using a Call Centre when the appointed plumbers often require the payment of the excess…
Q&A 19 – Must a Certificate of Compliance be obtained?
Insurers wants SANS 10254 compliant installations. Clients, because they know nothing about geysers, believe they get a complaint installation. Plumbers…
Q&A 20 – Geyser insurance claims in the event of an instant water heater system.
If an owner has replaced a burst geyser with a Stiebel Eltron water heating system, must that be noted particularly…
Q&A 21 – Who is responsible when the body corporate’s plumber fails to deliver?
If a geyser bursts and it gets replaced by the Managing Agents “suggested” plumbers and it still malfunctions, (leaks) who…
Q&A 22 – Why do insurers still require a CoC?
Why is insurance still requesting a COC on geyser installations if the COC does not have to be registered with…