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Month: October 2022

Q&A 18 – Must excess be paid up front to a plumber?

Q&A 18 - Must excess be paid up front to a plumber?

Please discuss the impact of using a Call Centre when the appointed plumbers often require the payment of the excess…

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Categorized as Videos

Q&A 19 – Must a Certificate of Compliance be obtained?

https://youtu.be/tSq09eLhCP4

Insurers wants SANS 10254 compliant installations. Clients, because they know nothing about geysers, believe they get a complaint installation. Plumbers…

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Categorized as Videos

Q&A 20 – Geyser insurance claims in the event of an instant water heater system.

Q&A 20 - Geyser insurance claims in the event of an instant water heater system.

If an owner has replaced a burst geyser with a Stiebel Eltron water heating system, must that be noted particularly…

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Categorized as Videos

Q&A 21 – Who is responsible when the body corporate’s plumber fails to deliver?

Q&A 21 - Who is responsible when the body corporate’s plumber fails to deliver?

If a geyser bursts and it gets replaced by the Managing Agents “suggested” plumbers and it still malfunctions, (leaks) who…

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Categorized as Videos

Q&A 22 – Why do insurers still require a CoC?

https://youtu.be/jJymnPRmPkA

Why is insurance still requesting a COC on geyser installations if the COC does not have to be registered with…

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Categorized as Videos

Q&A 23 – When should pressure relief valves (PRVs) be replaced?

Q&A 23 - When should pressure relief valves (PRVs) be replaced?

Pressure release valves: What is the general anticipated lifespan and what is the recommended intervals to replace PRV’s. Some plumbing…

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Categorized as Videos

Q&A 24 – Typical cost of a solar water heating system?

Q&A 24 - Typical cost of a solar water heating system?

What is a typical cost for solar water heating with the new tank a) on the roof and b) in…

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Categorized as Videos

Q&A 25 – Can geysers be switched on and off?

Q&A 25 - Can geysers be switched on and off?

We sometimes are approached by owners trying to economise on running costs for the geyser (approx. 30 – 50 %)…

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Categorized as Videos

Q&A 26 – Is Waterlite’s stainless steel geyser more expensive?

Q&A 26 - Is Waterlite's stainless steel geyser more expensive?

Is Waterlite’s stainless steel geyser more expensive?Can we ask the owners to ask the insurer to appoint Waterlite and how…

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Categorized as Videos

Q&A 27 – What is the Cost of a stainless steel geyser?

Can you please let me know the price of a 150L stainless steel geyser with 10 year warranty/guarantee compared to…

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Categorized as Videos

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